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- phone: (512) 447-7866
Knowledge base
General
FAQ
1
STL Printing Questions and Recommendations
Getting Started
0
About
2
Warehouse 23
About Steve Jackson Games
Crowdfunding Campaigns
Crowdfunding FAQ's
3
Crowdfunding and Post Campaign Refund Policy
Crowdfunding - Damaged Pledge Items
Crowdfunding - Shipping Complications
Orders and refunds
Your order
0
Information collected
Privacy policy
1
What does the Privacy Policy cover?
Opt-out policy
0
Warehouse 23 Frequently Asked Questions
Questions about my account
2
Account Password Recovery
Warehouse 23 Account Conversion Process
Pre-Orders
1
Pre-Orders
Payments
7
Payment Methods
How do I pay with a Credit Card?
How do I pay with PayPal?
How do I pay with a money order?
I'm in a different country and my credit/debit card isn't working!
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Returns
3
Can I return my order?
My order arrived damaged or defective. What should I do?
I purchased a new starter set (or booster pack) and one of my cards is damaged. Can I get a replacement for it?
Products
3
New Products! Where?
When will (X, Y, or Z) be released?
When will you be adding (X, Y, or Z) as a digital download?
Munchkin & Games
3
Have a Munchkin rules question?
I have an amazing Munchkin idea. Can I send it to you?
I have a really great game idea! Where can I send it?
Other Questions
8
Can I order more than 12 of one item?
Can I purchase something from Warehouse 23 as a gift and send it directly to them?
Why don't you offer print-on-demand?
What browser should I use to view Warehouse 23?
Do you purchase or sell used games?
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Warehouse 23 - Shipping Information
U.S. Shipping
6
FREE SHIPPING! How?
How much is U.S. shipping?
How do you ship U.S. orders?
Do you ship to U.S. territories, protectorates, or commonwealths?
Do you ship to Alaska or Hawaii?
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International Shipping
3
Do you ship internationally?
How much is international shipping?
How do you ship international orders?
Other Questions
6
Can I track my order?
Do you charge a handling fee?
I need my order FAST! Do you offer expedited shipping?
Can I change my order?
Can I cancel my order?
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Warehouse 23 - Digital Downloads
FAQ
13
Buy It Once, Download It Forever
Reading Your Files
I forgot to log in before placing an order. Can you add the order to my account?
If I buy a file and hate it, can I get a refund?
I thought I was buying a book, not a digital file! Will you refund my order?
View all 13