How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
email: HELP@SJGAMES.COM - phone: (512) 447-7866
STL Printing Questions and Recommendations
About Steve Jackson Games
Crowdfunding and Post Campaign Refund Policy
Crowdfunding - Damaged Pledge Items
Crowdfunding - Shipping Complications
Orders and refunds
Warehouse 23 Frequently Asked Questions
Questions about my account
Account login recovery
How do I pay with a Credit Card?
How do I pay with PayPal?
How do I pay with a money order?
I'm in a different country and my credit/debit card isn't working!
View all 7
Can I return my order?
My order arrived damaged or defective. What should I do?
I purchased a new starter set (or booster pack) and one of my cards is damaged. Can I get a replacement for it?
New Products! Where?
When will (X, Y, or Z) be released?
When will you be adding (X, Y, or Z) as a digital download?
Munchkin & Games
Have a Munchkin rules question?
I have an amazing Munchkin idea. Can I send it to you?
I have a really great game idea! Where can I send it?
I'm a MIB. Can I place an order using my MIB points?
Can I order more than 12 of one item?
Can I purchase something from Warehouse 23 as a gift and send it directly to them?
Why don't you offer print-on-demand?
What browser should I use to view Warehouse 23?
View all 9
Warehouse 23 - Shipping Information
FREE SHIPPING! How?
How much is U.S. shipping?
How do you ship U.S. orders?
Do you ship to U.S. territories, protectorates, or commonwealths?
Do you ship to Alaska or Hawaii?
View all 6
Do you ship internationally?
How much is international shipping?
How do you ship international orders?
Can I track my order?
Do you charge a handling fee?
I need my order FAST! Do you offer expedited shipping?
Can I change my order?
Can I cancel my order?
View all 6
Warehouse 23 - Digital Downloads
Buy It Once, Download It Forever
Reading Your Files
I forgot to log in before placing an order. Can you add the order to my account?
If I buy a file and hate it, can I get a refund?
I thought I was buying a book, not a digital file! Will you refund my order?
View all 13