Steve Jackson Games strives to deliver a high-quality final product. When you receive your pledge items, please inspect them carefully. We will replace your missing or damaged components at no charge; please email a support request to help@SJGames.com.
Some examples of damaged components:
- Bent cards or game boards
- A game box that has been pierced or no longer closes
- Dice that are cracked or missing ink completely on one or more sides
- Permanently warped playmats
Slight cosmetic damage to components, such as dice scuffing or game boxes with dented corners or creases, will not be replaced. Additionally, we cannot control how a parcel carrier may handle your package, but if your game components are damaged beyond cosmetic issues, please email a support request to help@SJGames.com.