Steve Jackson Games strives to deliver a high-quality final product. When you receive your pledge items, please inspect them carefully. We will replace your missing or damaged components at no charge; please email a support request to

Some examples of damaged components:

  • Bent cards or game boards
  • A game box that has been pierced or no longer closes
  • Dice that are cracked or missing ink completely on one or more sides
  • Permanently warped playmats

Slight cosmetic damage to components, such as dice scuffing or game boxes with dented corners or creases, will not be replaced. Additionally, we cannot control how a parcel carrier may handle your package, but if your game components are damaged beyond cosmetic issues, please email a support request to