Yes, under certain conditions. Returns for physical products are accepted within 2 weeks of receiving your order. All returns must be pre-approved by Warehouse 23. Just contact us explaining the issue.
The following conditions apply:
- Opened items cannot be returned, except in case of damage or defect
- Clothing that has been washed cannot be returned
- Original shipping and handling charges are not refundable
- Buyer is responsible for all return shipping charges
For digital downloads, we cannot issue a refund after a product has been purchased and downloaded. More information is available on our Digital Downloads page.
If this did not answer your question, please open a new ticket.