Yes, under certain conditions. Returns for physical products are accepted within 2 weeks of receiving your order. All returns must be pre-approved by Warehouse 23. Just contact us explaining the issue.

The following conditions apply:

  • Opened items cannot be returned, except in case of damage or defect
  • Clothing that has been washed cannot be returned
  • Original shipping and handling charges are not refundable
  • Buyer is responsible for all return shipping charges

For digital downloads, we cannot issue a refund after a product has been purchased and downloaded. More information is available on our Digital Downloads page.

If this did not answer your question, please open a new ticket.