Unfortunately, after you purchase and download a product, we cannot provide a refund since this would be very easy to abuse. 

We feel we provide ample information about our digital products to ensure that you can make an informed purchase. 

We will always do our best to assist you if you find that you are experiencing issues viewing your product. 

Your feedback on our products is also helpful and will help us make decisions on what we should make in the future. 

If this does not answer your question, please open a new ticket.