With the launch of our new store, the process to recover details of your account has changed. 

To recover your Shopify account password, please click here to visit the Shopify help for the directions. 

Please make sure if this is your first time logging in to the new Warehouse 23 store, you will need to register your e-mail address when creating the Shopify account to carry your purchases over.

Warehouse 23 login page: https://warehouse23.com/account/login

If this did not answer your question, please open a new ticket.