Other Questions

Can I track my order?
Yes. Orders shipped with USPS or FedEx have a tracking number.  This is sent automatically to you when the shipping company picks up the order.  It can be...
Wed, 26 Jun, 2019 at 12:56 PM
Do you charge a handling fee?
Yes. All orders for physical products have a $1.95 handling fee. If this did not answer your question, please open a new ticket. 
Wed, 26 Jun, 2019 at 12:56 PM
I need my order FAST! Do you offer expedited shipping?
Yes. Just choose an expedited shipping option at checkout, like FedEx First Overnight or FedEx Priority Overnight, for quick delivery. Express, priority, o...
Wed, 26 Jun, 2019 at 12:56 PM
Can I change my order?
Probably.  We can change most credit card or PayPal orders if you let us know before we process the order.  But contact us quickly since our shipping team...
Wed, 26 Jun, 2019 at 12:57 PM
Can I cancel my order?
We can only cancel an order before it has been shipped.  To figure out if your order is already on its way to you, visit your Account page and check its st...
Wed, 26 Jun, 2019 at 12:58 PM
My order hasn't been delivered yet. What should I do?
We promise we shipped it! But before contacting us, please allow two weeks for orders inside the continental United States to be delivered and three weeks f...
Wed, 26 Jun, 2019 at 12:58 PM