Other Questions

I'm a MIB. Can I place an order using my MIB points?
Yes. We have converted MIB points into a form of currency. Just log into your MIB account on Warehouse 23. At checkout, choose the default shipping method a...
Wed, 26 Jun, 2019 at 12:48 PM
Can I order more than 12 of one item?
No. You can only order up to 12 of a single item per order. If you need more than 12, you will need to place additional orders. Please note that we do not c...
Wed, 26 Jun, 2019 at 12:49 PM
Can I purchase something from Warehouse 23 as a gift and send it directly to them?
Yes. At checkout, enter your personal billing information and the shipping address for the gift recipient. We will send it to them, but we can't guaran...
Wed, 26 Jun, 2019 at 12:49 PM
Why don't you offer print-on-demand?
We have not made any announcements about offering print-on-demand due to [appropriate clearance required].  However, we do allow each customer to make one ...
Wed, 26 Jun, 2019 at 12:49 PM
What browser should I use to view Warehouse 23?
Warehouse 23 works with most modern browsers, including Firefox, Chrome, Safari, and Internet Explorer.  If you are using an older version, we recommend up...
Wed, 26 Jun, 2019 at 12:50 PM
Do you purchase or sell used games?
No. Warehouse 23 does not deal in used games.  Steve Jackson Games does maintain a list of out-of-print game dealers, many of whom deal in used products. ...
Wed, 26 Jun, 2019 at 12:50 PM
What is your pricing policy?
We reserve the right to change our listed prices at any time, but we will never alter the price of any item after you have placed an order. If this did ...
Wed, 26 Jun, 2019 at 12:50 PM
How do I join the Illuminati?
Visit sjgames.com, and check under 'Your Message from the Illuminati.' Please do not contact us through means other than instructed.
Wed, 19 Jun, 2019 at 9:52 AM
Need help with something else? Or looking for something specific?
Open a new ticket. We'd love to help. 
Wed, 26 Jun, 2019 at 12:51 PM